{"id":860,"date":"2023-11-03T12:07:23","date_gmt":"2023-11-03T11:07:23","guid":{"rendered":"http:\/\/ditare.eus\/general-conditions-of-purchase\/"},"modified":"2023-12-01T17:24:01","modified_gmt":"2023-12-01T16:24:01","slug":"general-conditions-of-purchase","status":"publish","type":"page","link":"http:\/\/ditare.eus\/en\/general-conditions-of-purchase\/","title":{"rendered":"General Conditions of Purchase"},"content":{"rendered":"

GENERAL CONDITIONS OF CAFE DITARE S.L.<\/strong><\/u><\/h2>\n

1 – General<\/strong><\/h3>\n

These general conditions of sale strictly apply to all sales of products in the Spanish Peninsula (Spain) by CAF\u00c9 DITARE S.L. with C.I.F. number B95409124, hereinafter referred to as DITARE, intended for natural persons.<\/p>\n

Any order made to DITARE necessarily implies, as essential, determinant and indispensable condition, the acceptance, without any reserves by the customer, of the General Conditions of Purchase of DITARE in force on the day the corresponding order is placed. In addition, the client acknowledges that the acceptance of these conditions will imply the application of these conditions to the order to which they refer, as well as to any subsequent orders, except for those cases in which new conditions are brought to their knowledge by DITARE. The fact that DITARE does not resort to any of the present conditions can not be interpreted nor is it equivalent to refusal of their validity in the future or in the past.<\/p>\n

Applicable law and competent jurisdiction. The interpretation and execution of the conditions, as well as all the acts that result from them, will be subject to the Spanish law, unless there are contrary public orders.<\/p>\n

2- Prices:<\/h3>\n

The prices published on this website are in Euros and are valid except for typographical errors. All prices include the VAT on the day of the order, any change of VAT rate will be automatically applied to the prices of the products for sale on this website.<\/p>\n

Special offers for products on sale on this website will be displayed or indicated in the product sheet and, unless otherwise indicated, will be valid as long as they are displayed.<\/p>\n

3- Different payment modes:<\/h3>\n

When ordering, the customer can freely choose to pay the purchases made on this website by: card payment, bank transfer or PayPal.<\/p>\n

4- Producto:<\/h3>\n

Las ofertas presentadas por DITARE son v\u00e1lidas dentro del l\u00edmite de las existencias disponibles. DITARE se reserva el derecho de modificar el surtido de productos en funci\u00f3n de las dificultades impuestas por sus proveedores.<\/p>\n

Las fotograf\u00edas, grafismos y las descripciones de los productos propuestos a la venta solo son orientativos y no comprometen de ninguna manera al vendedor: DITARE.<\/p>\n

5- Env\u00edos:<\/h3>\n

Los productos adquiridos se entregar\u00e1n a la persona y a la direcci\u00f3n indicada en el pedido.
Por defecto, las facturas se enviar\u00e1n a la direcci\u00f3n email indicada por el cliente en la hora de su alta en DITARE.
Los s\u00e1bados, domingos y fiestas no habr\u00e1 ni salida ni entrega de pedidos.
No obstante su demora no implicar\u00e1 ni anulaci\u00f3n del pedido ni indemnizaci\u00f3n alguna.
Un pedido se considera entregado en el momento en que el transportista entrega el paquete o los paquetes al cliente y este firma el documento de recepci\u00f3n de entrega. Corresponde al cliente verificar el estado de la mercanc\u00eda a la recepci\u00f3n indicar todas las anomal\u00edas en el albar\u00e1n de recepci\u00f3n de entrega.<\/p>\n

6- Pol\u00edticas de devoluciones y anulaciones<\/h3>\n

6-1 Devoluci\u00f3n de mercanc\u00eda:<\/h5>\n

Nuestra pol\u00edtica, cumpliendo con la normativa vigente, es concederle el derecho de devolver cualquier art\u00edculo comprado en DITARE en el plazo de 2 d\u00edas desde la fecha de recepci\u00f3n.<\/p>\n

No tendr\u00e1 que aportar ninguna explicaci\u00f3n, cualquier art\u00edculo, comprado en DITARE, devuelto en su embalaje original, precintado y en perfectas condiciones ser\u00e1 aceptado sin m\u00e1s.<\/p>\n

En un plazo m\u00e1ximo de 7 d\u00edas de la recepci\u00f3n de la devoluci\u00f3n, DITARE se compromete a su reembolso.<\/p>\n

Antes de realizar la devoluci\u00f3n, tendr\u00e1 que comunicarlo al departamento de Atenci\u00f3n al cliente (946301327).<\/p>\n

Si la causa de la devoluci\u00f3n fuese que el art\u00edculo devuelto es defectuoso o no corresponde a lo solicitado en el pedido, DITARE correr\u00e1 con los gastos de la devoluci\u00f3n y nuevo env\u00edo. Si el motivo de la devoluci\u00f3n es que el pedido no le satisface, le reembolsaremos el importe pero no los gastos de env\u00edo ni los gastos de devoluci\u00f3n.<\/p>\n

6-2 Anulaci\u00f3n de pedido:<\/h5>\n

Si la anulaci\u00f3n del pedido llega antes de la salida de mercanc\u00eda el cliente no tendr\u00e1 ning\u00fan gasto. En el caso de una anulaci\u00f3n despu\u00e9s de la salida del pedido, el cliente tendr\u00e1 a su cargo los gastos de env\u00edo as\u00ed como los gastos de devoluci\u00f3n de este mismo pedido.<\/p>\n

7 Garant\u00eda de la maquinaria<\/h3>\n

La garant\u00eda de las cafeteras es v\u00e1lida para un periodo de 2 a\u00f1os desde la fecha de la factura.<\/p>\n

La garant\u00eda de la m\u00e1quina entra en vigor a partir de la fecha de compra que se detalla en la factura y s\u00f3lo cubre los gastos de reparaci\u00f3n o sustituci\u00f3n del producto. Quedan excluidos todos los gastos derivados del transporte.<\/p>\n

Los servicios prestados en la garant\u00eda no prolongan los efectos de \u00e9sta.<\/p>\n

El plazo de garant\u00eda comienza a partir de la fecha de emisi\u00f3n de factura de DITARE, no pudiendo ser ampliado en ning\u00fan caso por sustituci\u00f3n de un componente en una reparaci\u00f3n o cambio.<\/p>\n

La p\u00e9rdida o deterioro durante el transporte no es responsabilidad de DITARE<\/p>\n

La garant\u00eda quedar\u00eda anulada en caso de:<\/strong><\/u><\/p>\n

Cualquiera de los siguientes aspectos supondr\u00e1n la anulaci\u00f3n de la garant\u00eda de las cafeteras adquiridas:<\/p>\n

La incorrecta utilizaci\u00f3n, manipulaci\u00f3n o mantenimiento por parte del cliente de una m\u00e1quina o componente.<\/p>\n

Incorrecta reparaci\u00f3n, modificaci\u00f3n o ampliaci\u00f3n de la m\u00e1quina por parte de cualquier persona no autorizada por DITARE<\/p>\n

Adem\u00e1s, no se aceptar\u00e1 en la garant\u00eda ning\u00fan material da\u00f1ado, con embalaje insuficiente, sin embalaje o con muestras evidentes de una manipulaci\u00f3n incorrecta. Quedan excluidos de toda garant\u00eda los defectos y deterioros producidos por el agua o hechos externos, accidentes, principalmente accidentes el\u00e9ctricos, por desgaste y por utilizaci\u00f3n indebida.<\/p>\n

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